Urban Science


Location UK-SRY-Reading | ES-Madrid
Posted Date 2 months ago(1/16/2018 8:03 AM)
Job ID
# Positions
Local Account Management

Overview and Summary

This person will support the delivery of client services across Europe by using technical skills to execute high quality data-related projects and assignments, with a high degree of accuracy and in a timely manner.

Essential Duties and Responsibilities

Duties and responsibilities include, but are not limited to:

  • With manager guidance, plans, organizes, develops and delivers client-requested reports, deliverables and projects on time, adhering to client requested specifications.
  • Designs, creates and manages client databases, utilizing Urban Science proprietary software, ensuring accurate and high quality data.
  • Accurately performs application coding and testing functions associated with the development of custom client software.
  • Tracks, processes, analyzes and verifies data in order to improve accuracy and quality.
  • Use technical skills to accurately monitor, update and maintain Urban Science internal software systems.
  • Adheres to quality control standards for Urban Science and client organizations.
  • Effectively responds to client inquiries/requests in a timely manner to help improve client satisfaction.
  • Proactively communicates with management to provide updates and report issues in a timely manner.
  • Actively works with manager to understand and implement solutions to improve NPS (client satisfaction).

Qualifications - Education and Experience

The ideal candidate will be a team player who possess good analytical thinking, strong verbal and written communication in English and be results-oriented. Other required skills include

  • Database: Working knowledge of relational database concepts, which require gathering and manipulating data manually. Knowledge and experience with SQL is preferred.
  • MS Office: Requires demonstrated knowledge of MS Excel for charting and graphing of data, writing formulas, utilizing functions, and filtering, sorting and formatting of data; intermediate knowledge of MS Word, PowerPoint, and Access is preferred



University degree required; technical degrees are strongly preferred (i.e., engineering, applied mathematics, statistics, information systems, operations research, etc.). Non-technical degrees will be considered for candidates who possess appropriate level of analytical and technical knowledge required for the role. Working knowledge of SQL, as well as a minimum of 1 years related work experience are strongly preferred.


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