Urban Science

  • Analyst

    Location MX-Mexico City
    Posted Date 1 month ago(3/19/2018 7:55 PM)
    Job ID
    2017-3849
    # Positions
    1
    Category
    Local Account Management
  • Overview and Summary

    Position Overview: This person will support the delivery of client services.   This person will use technical (mostly SQL, Advanced Excel, VB and proprietary software), analytical and client facing skills to execute high quality data-related projects and assignments with a high degree of accuracy and in a timely manner.

     

    Company Overview: Urban Science is a business-solutions company focused on supporting the needs of the sales and marketing function of the automotive industry. We leverage a scientific methodology to help our client partners sell more vehicles, improve profitability and increase customer loyalty.  And we do that by helping solve their toughest challenges including planning an optimal dealership network, improving individual dealer performance and efficiently converting sales leads into sales. In short, we guide business through science—and we’ve been doing this since 1977.

    Essential Duties and Responsibilities

    This person will support the delivery of client services.   This person will use technical skills to execute high quality data-related projects and assignments with a high degree of accuracy and in a timely manner.

     
    Essential Duties and Responsibilities:

     

    • With manager guidance, plans, organizes, develops and delivers client-requested reports, deliverables and projects on time, adhering to client requested specifications.
    • Designs, creates and manages client databases, utilizing Urban Science proprietary software, ensuring accurate and high quality data.
    • Accurately performs application coding and testing functions associated with the development of custom client software.
    • Tracks, processes, analyzes and verifies data in order to improve accuracy and quality.
    • Use technical skills to accurately monitor, update and maintain Urban Science internal software systems.
    • Adheres to quality control standards for Urban Science and client organizations.
    • Coordinates with individuals or teams to complete analyses, tasks and projects on time and with high quality.
    • Effectively responds to client inquiries/requests in a timely manner to help improve client satisfaction.
    • Proactively communicates with management to provide updates and report issues in a timely manner.
    • Actively works with manager to understand and implement solutions to improve NPS (client satisfaction).
    • Actively supports and participates in required Urban Science training programs to achieve targeted development objectives.
    • Works with manager in completing own annual goal setting and performance review in a timely manner.
    • Works with manager to prioritize other duties as assigned.

    Qualifications - Education and Experience

    Current Selection

    • Excellent Verbal and Written communications and presentation skills.
    • Analytical Thinking:  Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way 
    • Database: Working knowledge of relational database concepts, which require gathering and manipulating data manually is preferred; knowledge and experience with SQL is preferred
    • Teamwork & Cooperation:  Requires the ability to work cooperatively with others and be part of a team
    • Math & Statistics: Requires knowledge of basic descriptive statistics and ability to execute simple statistical analyses, create scatter plots, bar charts and histograms; requires ability to  apply the right mathematical methods or formulas to solve a problem 
    • MS Office: Requires demonstrated knowledge of MS Excel for charting and graphing of data, writing formulas, utilizing functions, and filtering, sorting and formatting of data; intermediate knowledge of MS Word, PowerPoint, and Access is preferred
    • EDUCATION: University degree required; technical degrees are strongly preferred (i.e., engineering, applied math, statistics, applied science, information systems, operations research, etc.) from an accredited college or university, or equivalent foreign institution.  Non-technical degrees will be considered if candidate possesses appropriate level of analytical and technical knowledge required for the role

     

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