Urban Science


Location DE-Munich
Posted Date 1 week ago(3/12/2018 10:46 AM)
Job ID
# Positions
Solution Engineering and Implementation

Overview and Summary

This person will support the delivery of client services.  This person will use technical skills to independently execute high quality data-related projects and assignments in a timely manner.

Essential Duties and Responsibilities


·        Consult our clients during the implementation of software solutions  together with the software development team and project managers

·         Regularly communicate with clients to learn about and understand their business requirements in order to translate these into technical requirements for our software products.

·         Collaborate closely with the software development team to test new software features and improve existing features in design and functionality. Identify unused potential in client solutions.

·         Ensure flow of requirements from BRD to team foundations server 
        backlog Monitor timely delivering of client support requests

·         Support the implementation of test plans for client software projects. 

·         Create training materials for client solutions

·         Conduct trainings for client solutions

·         Support account team with online and offline demos

·         Collaborate with teams to identify best practices and promote sound
       quality methodologies

·         Work with teams to identify creative ways to test and deliver
       software on time with high quality

Qualifications - Education and Experience


·            University degree required; technical degrees preferred (i.e., engineering)

·       Self-motivated and highly customer and service oriented mindset required

·       Ability to work in teams and strong communication and organizational skills

·       Knowledge about common office applications (MS Excel, MS Word)

·       Experience with agile project management methodologies desired

·       Knowledge in Java, Eclipse, Oracle, Tomcat, Git and XML desired
-       Fluent in German and very good in English


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