Urban Science

  • Instructional Designer

    Location US-MI-Detroit
    Posted Date 1 week ago(7/13/2018 2:34 PM)
    Job ID
    2018-4061
    # Positions
    1
    Category
    Human Resources
  • Overview and Summary

    OVERVIEW:


    Under the direction of the Talent Development Lead, the Instructional Designer will support all phases of the ADDIE process for the creation of internal learning programs. This role will facilitate workshops with subject matter experts, analyze business processes and tasks and identify relevant skills and knowledge for learning.  This role will also be expected to understand and use the Learning Management System (LMS).

    Essential Duties and Responsibilities

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Work with Talent Development Lead to plan training needs analysis projects.
    • Partner with project manager to provide work estimates for project planning and scheduling purposes.
    • Monitor and report project status updates; adhere to project schedule.
    • Plan, organize, schedule and facilitate workshops with subject matter experts and stakeholders to analyze business processes and work tasks; identify key skills and knowledge for learners.
    • Use various tools and software (i.e., spreadsheets, TNA reports, instructional design documents, etc.) to document analysis output for use in the design phase.
    • Develop a solid working knowledge of the learning content to facilitate and expedite the analysis, design and development of learning solutions.
    • Partner with subject matter experts to establish learning goals and objectives; identify relevant content for learning solutions.
    • Recommend learning solutions that are appropriate given the target audience, timing, learning objectives, and learner preferences.
    • Design and develop effective learning solutions for a variety of delivery methods such as webinars, instructor-led training, web-based training, performance support materials, etc.
    • Design and develop materials such as narration scripts, facilitator guides, participant guides, presentations, job aids, exercises, assessments, etc.
    • Partner with Learning team for course pilots and launches, including but not limited to, loading of course materials/documents into LMS, testing/piloting courses for both functionality and learner feedback; communication/launch plan; assessment and course evaluation.
    • Builds strong rapport/trust with subject matter experts; ensures confidence in the quality of analysis and design provided to SMEs.
    • Support job analysis projects by participating in SME interviews, writing task statements, determining job qualifications, development of job descriptions, and the creation/updating of career ladders.
    • Completes goal setting and performance management tasks in a timely manner.

    Qualifications - Education and Experience

    QUALIFICATIONS:

     

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, ability and/or competency needed for successful performance in the role. 

    • Verbal Communication:  Requires the ability to compose and verbally deliver information of varying levels, using appropriate grammar, tone, inflection and non-verbal cues, while also listening to and correctly deciphering verbal communication delivered by others
    • Written Communication:  Requires the ability and capacity to communicate ideas, facts and data in writing using appropriate grammar, syntax and sentence structure
    • Analytical Thinking:  Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way
    • Results Oriented:  Requires the ability to strive for optimal results by taking responsibility for timeliness, commitment to task and adherence to performance standards
    • Ethics & Integrity:  Requires the ability to behave in a trustworthy & transparent manner
    • Teamwork & Cooperation:  Requires the ability to work cooperatively with others and be part of a team
    • Self-Control:  Requires the ability to keep emotions under control and to restrain from negative actions or behaviors
    • Information Seeking:  Requires the drive to gain a deeper understanding of work related issues or events by making a concerted effort to gather information and seek out development opportunities
    • Initiative:  Requires the drive to go above and beyond in order to improve or enhance job results
    • Quality Control:  Requires the ability to monitor and check work related information and deliverables ensuring high quality and accuracy
    • Customer Service:  Ability to understand and help/assist both internal and external customers and meet their needs
    • Flexibility/Adaptability:   Requires the ability to adapt to and work effectively within a variety of situations, individuals or groups, as well as understand and appreciate different and opposing perspectives
    • Conceptual Thinking:  Requires the ability to understand a situation or problem by putting the different pieces together to see the bigger picture
    • Interpersonal Understanding:  Ability to understand other’s feelings and concerns, and to value individual differences in people
    • Self-Confidence:  Ability to express confidence in dealing with challenging circumstances, in reaching decisions or forming opinions and in handling failures or set-backs constructively
    • Organizational Commitment:  Ability and willingness to align his/her own behavior with the needs, priorities and goals of the organization
    • Relationship Building:  Ability to effectively build and maintain friendly, warm relationships or networks of contacts with clients/customers
    • MS Office: Requires knowledge and experience with Excel, Word, PowerPoint and Outlook
    • Time Management: Requires strong capability to prioritize competing demands, manage multiple concurrent tasks and effectively manage meeting agendas on schedule
    • Project Management:  Project management skills preferred, including the ability to estimate work efforts, monitor progress and present project outcomes
    • Technical Skills: Requires experience with Learning Management Systems (experience with Halogen/Saba LMS preferred); requires experience with web authoring tools (experience with Captivate preferred).
    • Facilitation Skills: Must be proficient with facilitating workshops and discussions with SMEs, including knowing the right questions to ask and capable of surfacing required details and information


    EDUCATION and/or EXPERIENCE:

    • Bachelor’s degree required (degrees in instructional design, learning, psychology, sociology, etc. preferred)
    • 3-5 years related work experience required
    • Requires knowledge and experience with instructional design principles and adult learning theories

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