Urban Science

  • HR Business Partner/HR Manager

    Location UK-SRY-Reading
    Posted Date 2 months ago(12/13/2019 8:08 AM)
    Job ID
    # Positions
    Human Resources
  • Overview and Summary

    Urban Science is a global business-solutions company focused on supporting the needs of the sales and marketing function of the automotive industry. We leverage a scientific methodology to help our client partners sell more vehicles, improve profitability and increase customer loyalty. And we do that by helping solve their toughest challenges including planning an optimal dealership network, improving individual dealer performance and efficiently converting sales leads into sales. In short, we guide business through scienceand we've been doing this since 1977.


    The HR Manager oversees strategic human resource initiatives and processes in one or more offices or business groups.  This person will act as a full business partner to management in helping to define HR strategies that align the needs of employees with the organization and clients.  The HR Manager has a critical role in helping to influence the desired office culture, leadership culture and working environment.

    Essential Duties and Responsibilities



    Organisational Effectiveness:

    • Acts as a strategic business partner and ensures that HR tasks are aligned with and fully support the needs of the business, including but not limited to, active involvement in business meetings, organizational planning sessions, budgeting meetings and labor planning.
    • Partners closely with management and employees to help improve work relationships and resolve work related problems, as well as create strategies to increase employee engagement, productivity and retention in order to maximize organizational effectiveness.

    Employee Development:

    • Partners with the business by providing the necessary resources and guidance to manage the development of employees, including but not limited to, coaching on performance reviews, performance management plans, goal setting, career ladders, career plans and the systems and tools utilized for these processes.

    Talent Acquisition:

    • Partners with hiring managers to develop pro-active staffing and recruiting strategies that result in the selection and hiring of Best-in-Class employees, including but not limited to, job analysis, job posting, utilization of applicant tracking system (iCIMS), candidate assessment, selection, generating and delivering offers, and post-hire activities.

     Total Rewards:

    • Partners with business leadership and in conjunction with Corporate Finance, to complete annual labor budgets, workforce plans, bonus, merit, equity and promotion recommendations.
    • Partners with Corporate HR to ensure local compensation practices are aligned with the needs of the business and competitive with the local market. Partners with Corporate HR in reviewing and recommending local benefit strategies that provide competitive benefit packages to attract and retain Best-In-Class employees. 


    • Oversees the maintenance of accurate and complete human resource records, including but not limited to, personnel records, time-off schedules, turnover data, training records, etc.  Submits appropriate documents to the Corporate HR office in a timely manner (activities vary by office/region).
    • Manages and oversees the new hire orientation process ensuring that new employees are welcomed, educated and guided appropriately at Urban Science (may include the following: pre-employment paperwork, post-employment paperwork, new hire orientations, local office/team orientations and new hire lunches; activities vary by office/region).
    • Responsible for the administration of local employee based programs (may include the following: recognition program, wellness program, employee team building activities, etc.; activities vary by office/region).

    Qualifications - Education and Experience

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.


    • Employment Law:  Strong knowledge and applicability of state and federal or local employment laws and their application
    • HR Policy: Strong knowledge and applicability of HR policies, procedures and practices
    • Budgeting/Finance: Ability to analyze and interpret budgets and ability to understand and interpret internal financial concepts (i.e., revenue, profit, NOC, NPBBT, etc.)
    • Verbal Communication:  Ability to compose and verbally deliver information of varying levels, using appropriate grammar, tone, inflection and non-verbal cues (e.g., eye contact, facial expressions, body movement) to achieve desired communication results, while also listening to and correctly deciphering verbal communication delivered by others. Fluency in a second language is strongly desired preferably French or Spanish.
    • Written Communication:  Ability and capacity to communicate ideas, facts and data in writing using appropriate grammar, syntax and sentence structure.
    • Concern for Order, Quality and Accuracy:  Ability and drive to reduce uncertainty in the surrounding environment by monitoring and checking work, information, and insisting on clarity of roles and functions, as well as setting up and maintaining systems of information; exceptional attention to detail required.
    • Assertiveness:  Ability and intent to appropriately display assertive behaviors to ensure others comply with his/her direction given (includes knowing when and how to be assertive).
    • Strategic Influence & Negotiation:  Intention and ability to persuade, convince, and influence others in order to gain support to achieve specific goals/tasks, complete a project, or meet organizational objectives.
    • Developing & Coaching Others:  Intention and ability to teach and foster the development and long term capability of one or more employees by providing coaching, direction and feedback to enhance performance. 


    Must possess a combination of education and experience as follows:

    • University degree in Business, Human Resources, Psychology or other related field of study required
    • 5-8 years of previous HR work experience
    • Fluency in French or Spanish strongly desired
    • Previous management experience would be advantageous
    • Previous experience with performance management and applicant tracking systems required (i.e., iCIMS, Halogen).


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