Urban Science

  • Onsite LAM Manager m/w/d

    Location DE-Frankfurt am Main
    Posted Date 1 month ago(1/14/2020 3:39 PM)
    Job ID
    # Positions
    Local Account Management
  • Overview and Summary

    Position Overview: This is an exciting career opportunity for a Manager to support the delivery of Data Analytics and Consulting solutions and services on a client facing account team.  In this particular role, you would be working directly on site at an Automotive Manufacturing client (corporate offices not a dealership) and you will be responsible for customer related projects and their successful implementation. We offer competitive compensation, interesting projects in a global organization, opportunity’s for career development and advancement, a friendly pleasant and transparent working environment, diversity of projects and tasks and a product portfolio that is consistently expanding and evolving. Urban Science is a company focused on learning and we provide access to an on line University with over 1000 certifications and training programs. 40h, 30 days PTO, social insurance is reduced from the gross salary. It is statutory and 50/50 paid by employee and employer.


    Company Overview: Urban Science is a business-solutions company focused on supporting the needs of the sales and marketing function of the automotive industry. We leverage a scientific methodology to help our client partners sell more vehicles, improve profitability and increase customer loyalty. And we do that by helping solve their toughest challenges including planning an optimal dealership network, improving individual dealer performance and efficiently converting sales leads into sales. In short, we guide business through science and we've been doing this since 1977.

    Essential Duties and Responsibilities

    • Working closely with the sales team of an Automotive industry client, developing sales strategies and concrete measures to increase dealer performance.
    • Supporting cross-divisional initiatives such as customer satisfaction, performance measurement or marketing, and taking part in various customer meetings.
    • Analyzing sales data, identifying trends and potential scenarios, and delivering insights derived from the data to the client(s) in the form of robust reporting and presentations. Developing and delivering recommendations or improvement measures.
    • Defining and interpreting critical KPIs, developing thematic reports and dashboards.
    • Leading weekly project status meetings and planning and preparing quarterly reviews.
    • Maintaining close relationships and exchange of information with the sales organization (field service, sales, related departments).

    Qualifications - Education and Experience

    The ideal profile:


    • At least 5 years of professional experience, including at least 1 year with an automobile manufacturer or car dealership, or in a related consulting role.
    • Professional experience in sales or process optimization in sales. Knowledge of the automotive industry and processes at dealerships highly desirable
    • Pronounced analytical and statistical conceptual skills.
    • Excellent verbal, written and presentation communications skills
    • Client facing and a strong customer service experience.
    • Proven ability in deriving insights from data, breaking down complex concepts derived and effectively communicating them to customers at all levels of the organization: from field staff to senior management and executives.
    • Proactive, entrepreneurial and customer-oriented thinking and demeanor required.
    • Excellent skills in PowerPoint and Excel
    • Strong data visualization skills
    • University degree or equivalent qualification
    • Fluency in German and English


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