We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success.  We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team. 

We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do.  Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives – both professional and personally – so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition.  One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success.  If this sounds like the kind of company you would like to work with, Apply Now!

POSITION OVERVIEW

This position is on a client-facing account team responsible for supporting and maintaining an API and database-driven data pipeline project – seeing the project through from initial delivery to successful sustainment.  The Consultant is focused on technical and client-handling skills to execute high-quality projects and assignments with a high degree of accuracy in a timely manner.  The role will provide hands-on support for the design, development, testing, launch, and client support during the initial build-out phase of the project.  The role will transition into a sustainment phase, helping to implement future changes to the platform, reporting platform metrics to clients, troubleshooting issues with the system/data, coordinating communications with platform stakeholders, and presenting the project status to clients.   Regular, in-person, monthly team meetings at the local office are critical to the success of this role.  Technical tools used most frequently in position are proprietary software, advanced Excel, and SQL.  The role may require client presentations, so the ability to create captivating slide decks is preferred.  
 
Workplace flexibility has taken on a whole new meaning here at Urban Science.  The requirements of each team, role, and employee can look quite different.  Leaders work with their teams to determine the right balance for working in-person and remotely, considering the needs of the business, our clients, cross-functional projects, individual work, and individual preferences.  Position preference is for candidates local to the Los Angeles area; even if remote, all candidates must be available and willing to travel to the Long Beach, CA office as required, but currently, once a month.  During the initial training, there may be more travel to the Long Beach, CA office to benefit from in-person learning.

URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE.

URBAN SCIENCE is committed to providing an employee experience that is inclusive and welcoming, and it recognizes that having a wide range of perspectives and world views fosters better outcomes. We ensure that policies, practices, and procedures relating to hiring, training, development, career opportunities, and salary are administered equitably. We assure that we operate in accordance with all applicable employment laws and hold our employees accountable for doing the same. We do not discriminate in any aspect of the employment relationship based on race, color, religion, creed, national origin, ancestry, sexual orientation, disability, weight, gender, gender identity, gender expression, age, or other protected characteristics.

Base Salary Range: $76,245.00 - 94,010.00 + discretionary bonus potential.  This range is based on our market pay structures.  However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. 

• Plans, organizes, develops, and delivers client-requested reports, deliverables, and projects on time, adhering to client-requested specifications.
• Designs, creates, and manages client databases, utilizing Urban Science proprietary software, ensuring accurate and high-quality data.
• Serves as a contact for and develops relationships with the client to help respond to client requests and inquiries.
• Acquires and maintains a thorough understanding of client data for assigned projects to create client deliverables properly.
• Assumes responsibility for accurate and high-quality data being utilized on assigned projects.
• Accurately performs application coding and testing functions associated with developing custom client software.
• Tracks, processes, analyzes, and verifies data to improve accuracy and quality.
• Uses technical skills to accurately monitor, update, and maintain Urban Science's internal software systems.
• Attends project meetings to document meeting notes and stay current on project deliverables.
• Partners with internal teams to ensure software is installed correctly, set up, and functioning at established quality levels.
• Adheres to quality control standards for Urban Science and client organizations.
• Coordinates with individuals or teams to complete analyses, tasks, and projects on time and with high quality.
• Proactively communicates with management to provide updates and report issues promptly.
• Actively works with the manager to understand and implement solutions to improve NPS (client satisfaction).
• Actively supports and participates in required Urban Science training programs to achieve targeted development objectives.
• Works with the manager to complete annual goal setting and performance reviews promptly.
• Provides training and coaching to Analysts as directed and assumes responsibility for reviewing the accuracy and quality of their work.
• Works with manager to prioritize other duties as assigned.

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below represent the knowledge, skill, ability, and/or competency needed for successful performance in the role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Verbal Communication: Requires the ability to compose and verbally deliver information of varying levels, using appropriate grammar, tone, inflection, and non-verbal cues, while also listening to and correctly deciphering verbal communication delivered by others
• Written Communication: Requires the ability and capacity to communicate ideas, facts, and data in writing using appropriate grammar, syntax, and sentence structure
• Analytical Thinking: Requires the ability to understand a situation by breaking it apart into smaller pieces and tracing the implications of a problem in a step-by-step causal way
• Results-Oriented: This requires the ability to strive for optimal results by taking responsibility for timeliness, commitment to task, and adherence to performance standards.
• Ethics & Integrity: Requires the ability to behave in a trustworthy & transparent manner
• Teamwork & Cooperation: Requires the ability to work cooperatively with others and be part of a team.
• Self-Control: Requires the ability to keep emotions under control and to restrain from negative actions or behaviors
• Information Seeking: Requires the drive to gain a deeper understanding of work-related issues or events by making a concerted effort to gather information and seek out development opportunities
• Initiative: Requires the drive to go above and beyond to improve or enhance job results
• Quality Control: Requires the ability to monitor and check work-related information and deliverables, ensuring high quality and accuracy
• Customer Service: Requires the ability to understand and help/assist both internal and external customers and meet their needs
• Flexibility/Adaptability: Requires the ability to adapt to and work effectively within a variety of situations, individuals, or groups, as well as understand and appreciate different and opposing perspectives
• Conceptual Thinking: Requires the ability to understand a situation or problem by putting the different pieces together to see the bigger picture
• Interpersonal Understanding: Requires the ability to understand other’s feelings and concerns and to value individual differences in people
• Self-Confidence: Requires the ability to express confidence in dealing with challenging circumstances, in reaching decisions or forming opinions, and in handling failures or setbacks constructively
• Relationship Building: Requires the ability to effectively build and maintain friendly, warm relationships or networks of contacts with clients/customers.
• Database: Requires demonstrated knowledge of relational database management, including creating and executing queries, creating scripts, importing/exporting data, and manipulating data; knowledge and experience with SQL are required
• Math & Statistics: Requires knowledge of basic descriptive statistics and ability to execute simple statistical analyses, create scatter plots, bar charts, and histograms; requires the ability to select and apply the proper mathematical methods or formulas to solve a problem
• MS Office: Requires demonstrated knowledge of MS Excel for charting and graphing of data, writing formulas and utilizing functions, and filtering, sorting, and formatting of data; requires intermediate knowledge of MS Word, PowerPoint, and Access
• Technical/Software: Must have demonstrated programming proficiency at the minimum requirement for the role (programming proficiency varies by role and may not be required in specific roles. For those roles where programming proficiency is needed, typical programming languages used may include .NET, VBA, C#, SQL, Java, HTML, SSIS, and Open Source)
• Time Management: Demonstrated ability to prioritize competing demands and manage multiple concurrent tasks is required
• Sales & Business Development: The ability to identify potential new opportunities from the client and proactively communicate those opportunities to management is required

EDUCATION and/or EXPERIENCE:

• University degree required; technical degrees are strongly preferred (i.e., engineering, applied math, statistics, applied science, information systems, operations research, etc.) from an accredited college or university, or equivalent foreign institution. Non-technical degrees will be considered if candidate possesses appropriate level of analytical and technical knowledge required for the role
• Minimum of two years related work experience preferred

CERTIFICATES, LICENSES, REGISTRATIONS:

• Certification of Apprentice for one practice area preferred (or external equivalent)
• Urban Science Ambassador
• Statistics 1 & Basic Statistics Assessment (or external equivalent)
• Intro to Operations Research (or external equivalent)

WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This description is intended to describe the type and level of work being performed by a person assigned to this position.  It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond the normal 40-hour workweek.