We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success.  We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team. 

We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do.  Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives – both professional and personally – so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition.  One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success.  If this sounds like the kind of company you would like to work with, Apply Now!

POSITION OVERVIEW:

The Business Development Consultant is a revenue-generating sales role focused on acquiring new dealership clients and expanding Urban Science’s footprint within the automotive industry. This role is responsible for prospecting, qualifying, and closing new business, while helping dealerships understand and act on performance data using Urban Science’s proprietary solutions such as SalesAlert, AutoHook, and TrafficView. 

Workplace flexibility has taken on a whole new meaning here at Urban Science. The requirements of each team, role and employee can look quite different. Leaders work with their teams to determine the right balance for working in-person and remotely, considering the needs of the business, our clients, cross-functional projects, individual work, and individual preference. This position can be remote or hybrid to our Detroit office.

URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE.

• Drives net-new revenue by prospecting and closing new dealership clients through cold outreach, referrals, and strategic follow-up
• Owns the full sales cycle—from discovery to closing—to grow Urban Science’s dealer presence and monthly recurring revenue
• Identifies new business opportunities through a variety of methods including prospecting, cold calling, networking and social media to market and sell our business solutions and services
• Identifies key decision makers; develops and conducts effective presentations
• Uses consultative selling techniques to provide insight on industry trends, strategies and challenges
• Applies knowledge of product features to match the needs of dealer(s)
• Negotiates prices, terms of sales, and service agreements; prepares contracts and submits orders
• Owns the relationships with prospective and existing accounts, increasing their affinity for our product, adding new contracts, and likelihood of renewals
• Consistently meets or exceeds assigned monthly, quarterly, and annual revenue sales goals
• Develops and maintains opportunity pipeline, forecast data and customer database
• Collaborates with Client Success and Operations teams to ensure that dealers are onboarded with accuracy and efficiency, driving positive customer experiences
• Drives awareness and communication of solution changes and enhancements
• Works with Practice and Client Success Team to ensure expertise in multiple Urban Science solutions; assists in creating cross-selling strategies
• May represent Urban Science at industry events
• Works with manager in completing own annual goal setting and performance review in a timely manner
• Works with manager to prioritize other duties as assigned

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, ability and/or competency needed for successful performance in the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Proven ability to consistently meet and exceed quotas in a solution-based sales environment. Comfortable navigating longer sales cycles and multiple decision-makers in a B2B environment.
• Strong closing skills and confident handling pricing, contracts, and objections
• Confident communication skills and the ability to negotiate persuasively
• Engages in problem solving activities regularly and autonomously
• Sets, pursues and follows-through with achieving goals with a sense of urgency
• Verbal Communication: Requires the ability to compose and verbally deliver information of varying levels, using appropriate grammar, tone, inflection and non-verbal cues, while also listening to and correctly deciphering verbal communication delivered by others
• Written Communication: Requires the ability and capacity to communicate ideas, facts and data in writing using appropriate grammar, syntax and sentence structure
• Analytical Thinking: Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way
• Results Oriented: Requires the ability to strive for optimal results by taking responsibility for timeliness, commitment to task and adherence to performance standards
• Ethics & Integrity: Requires the ability to behave in a trustworthy & transparent manner
• Teamwork & Cooperation: Requires the ability to work cooperatively with others and be part of a team
• Self-Control: Requires the ability to keep emotions under control and to restrain from negative actions or behaviors
• Information Seeking: Requires the drive to gain a deeper understanding of work related issues or events by making a concerted effort to gather information and seek out development opportunities
• Initiative: Requires the drive to go above and beyond in order to improve or enhance job results
• Quality Control: Requires the ability to monitor and check work related information and deliverables ensuring high quality and accuracy
• Customer Service: Requires the ability to understand and help/assist both internal and external customers and meet their needs
• Flexibility/Adaptability: Requires the ability to adapt to and work effectively within a variety of situations, individuals or groups, as well as understand and appreciate different and opposing perspectives
• Conceptual Thinking: Requires the ability to understand a situation or problem by putting the different pieces together to see the bigger picture
• Interpersonal Understanding: Requires the ability to understand other’s feelings and concerns, and to value individual differences in people
• Self-Confidence: Requires the ability to express confidence in dealing with challenging circumstances, in reaching decisions or forming opinions and in handling failures or set-backs constructively
• Organizational Commitment: Requires the ability and willingness to align his/her own behavior with the needs, priorities and goals of the organization
• Relationship Building: Requires the ability to effectively build and maintain friendly, warm relationships or networks of contacts with clients/customers
• Assertiveness: Requires the ability and intent to appropriately display assertive behaviors to ensure others follow and comply with given directions
• Time Management: Requires strong capability to prioritize competing demands, manage multiple concurrent tasks and run meetings on schedule

EDUCATION and/or EXPERIENCE:

• University degree preferred; degree in Business, Marketing or related field preferred from an accredited U.S. college or university or equivalent foreign institution. Other degrees will be considered if candidate possesses appropriate level of both technical and business knowledge and experience required for the role.
• 3+ years’ experience in sales, inside sales or related experience
• Automotive industry experience and understanding of auto dealerships preferred
• Experience working with CRM platforms such as Salesforce preferred

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond the normal 40-hour workweek.