The Business Management Consultant will develop Business Management analytical, technical and client handling skills providing support in the delivery of client services enjoying the execution of high quality projects and assignments with a high degree of accuracy in a timely manner

The successful candidate will join our talented Client Management team and benefit from the Urban Science Employee Experience!

Some of the essential duties of this role include:

• Tracks, processes analyzes operative and financial and statistical data related to Dealer network performance metrics to improve accuracy and quality and organizes independently Dealer visits based on results
• Provide remote and direct support to Dealer Network within project assignment (e.g. General accounting/ book keeping queries/ data input issues/reporting...)
• Present regularly at all levels Business Management and KPI´s results, suggesting actions of improvement
• Provide training to the Dealer Network on the use of our internal software, data quality improvement, map charts, and assist on the analysis of their KPI´s performance data
• Serves as a contact for, and develops relationships with, the client to effectively respond to client requests and inquiries in a timely manner and help improve client satisfaction
• Assumes responsibility for accurate and high-quality data being utilized on assigned projects.
• Attends project meetings and participates in presenting project status updates to client representatives or internal management to clearly communicate project status, conclusions, and results.
• Other tasks and participation in special projects in the client as required

Major competences and experience required:

• Business Management and KPI´s analysis
• Finance and Accounting
• MS Office advanced level in Excel, Word and Power Point
• Communication Skills : fluent/native Spanish language and intermediate English level B2 -C1
• Analytical Thinking: to evaluate dealership performance and data management
• Results Oriented: Requires the ability to strive for optimal results by taking responsibility for timeliness, commitment to task and adherence to performance standards
• Teamwork & Cooperation
• Order & Quality Control
• Customer Service
• Initiative
• Self- development: Interest to learn and grow
• Flexibility/Adaptability
• Interpersonal Understanding
• Relationship Building
• Driver’s License
• University degree required; Economics, Business Administration or similar
• Minimum of 2 years related work experience required

• Preferred candidates with knowledge or/and relevant work experience in:

  • Any European language is a plus  
  • Global automotive retail network and auto industry
  • Dealership business model: understanding of dealer management accounts, budgets, composites, day-to-day control operations and its associated risks
  • SQL programming language

   

• Location: Madrid - Azca. Hybrid work. We offer a hybrid working approach, subject to internal policy requirements. Successful candidates will be required travel up to 20% of the time throughout the region assigned.

   

   

  Benefits: Competitive Salary (34k€-40€) | Training | Private Medical and Dental insurance| Flexible remuneration: Meal vouchers, Transport card| Life and Disability Insurance | Pension plan scheme| Employee Assistance Program | IT employee discounts