We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success.  We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team.    We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do.  Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives – both professional and personally – so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition.  One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success.  If this sounds like the kind of company you would like to work with, Apply Now!   OVERVIEW Under direct supervision, the Client Success Specialist is responsible for retaining and growing an assigned customer base of automotive dealerships by improving overall client experience. The Client Success Specialist identifies opportunities for dealer improvement and success and provides dealership consulting and support of our SalesAlert, AutoHook, and TrafficView solutions. This role builds client satisfaction by fostering positive dealer relationships and minimizing customer pain points.   Workplace flexibility has taken on a whole new meaning here at Urban Science. The requirements of each team, role and employee can look quite different. Leaders work with their teams to determine the right balance for working in-person and remotely, considering the needs of the business, our clients, cross-functional projects, individual work, and individual preference.  This role has current Hybrid Workplace flexibility local to our Detroit, MI office location. Candidate must be available and willing to work in-person one day per month, and ad hoc as needed.

We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team.   We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives – both professional and personally – so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now!   POSITION OVERVIEW: The Advanced Analytics Manager has responsibility for advanced analytical modeling of sales data in the US and international markets. This includes the daily production process of creating estimated sales at a granular vehicle record and geographic level. Essential duties also include production of scheduled and ad-hoc quality reports and validation of model performance and accuracy. The Advanced Analytics Manager will be the lead client liaison with internal clients that use the modeled daily sales estimates. Additionally, as time permits, scope shall include ad-hoc demand modeling of opportunity and sales partitioning.   This team is responsible for forecasting the future of the Auto Industry and the EV market. To learn even more about our sales forecasting insights and products, check out our webinar on EV Adoption, our Ward's FastChat on EVs in the marketplace, or EV Data feature in TechCentury magazine.   Workplace flexibility has taken on a whole new meaning here at Urban Science. The requirements of each team, role and employee can look quite different. Leaders work with their teams to determine the right balance for working in-person and remotely, considering the needs of the business, our clients, cross-functional projects, individual work, and individual preference. This role has current Hybrid Workplace flexibility local to our Detroit, MI office location. Candidate must be available and willing to work in-person one day per month, and ad hoc as needed.  

We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success.  We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team.    We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do.  Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives – both professional and personally – so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition.  One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success.  If this sounds like the kind of company you would like to work with, Apply Now!    OVERVIEW Under direct supervision, the Client Success Associate provides real-time support via phone/chat/email to automotive clientele and consumers. Responds to, research, diagnoses, and resolves problems through real-time discussions/chat with users. This role contributes to client satisfaction by fostering positive dealer relationships and minimizing customer pain points.   Workplace flexibility has taken on a whole new meaning here at Urban Science. The requirements of each team, role and employee can look quite different. Leaders work with their teams to determine the right balance for working in-person and remotely, considering the needs of the business, our clients, cross-functional projects, individual work, and individual preference.  This role has current Hybrid Workplace flexibility local to our Detroit, MI office location. Candidate must be available and willing to work in-person one day per month, and ad hoc as needed.